Effective Date: 12/12/2024
(Company," "we," "us," or "our"). We are a Middle Eastern company operating internationally, providing proxy services and data gathering solutions. We value your privacy and are committed to protecting it through our compliance with this policy.
This Policy is designed to inform you about our practices regarding the collection, use, and disclosure of information that you may provide via our website Digiproxy.cc (the "Website") and any related services, sales, marketing, or events (collectively, the "Services").
This Policy applies to all users of our Services globally, including:
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, your choice is to not use our Services. We encourage you to read this Policy carefully and contact us if you have any questions or concerns.
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this document. We encourage you to review this Privacy Policy periodically for any changes.
We collect personal data that can be used to identify you, such as:
We also collect non-personal data that cannot be used to identify you directly, including:
We collect information directly from you when you:
We automatically collect certain information when you visit, use, or navigate our Website. This information does not reveal your specific identity but may include device and usage information, such as:
This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
If you choose to interact with us on social media platforms, we may collect information from these interactions. This may include:
Please note that the information you share on social media is subject to the privacy policies of those platforms. We encourage you to review these policies and adjust your privacy settings on these platforms as needed.
We use the information we collect for various purposes, including:
a) Consent: In some cases, we process your data based on your explicit consent, which you can withdraw at any time.
b) Contractual Necessity: We process your data to perform our contractual obligations to you or to take steps at your request before entering into a contract. This includes:
c) Legitimate Interests: We process your data when it is in our legitimate interests to do so and not overridden by your rights. This includes:
d) Legal Obligation: We may process your data to comply with a legal obligation, such as:
We may use automated decision-making and/or profiling in regard to your personal data for some services and products, for example:
You can request a manual review of the accuracy of an automated decision if you are unhappy with it. Please see Section 8 for more information about your rights.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. This may include:
We may disclose personal information that we collect or you provide as described in this privacy policy:
We may also disclose your personal information:
We use the following third-party services in our operations:
These third-party services may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We implement appropriate contractual and technical safeguards to limit access to your personal data and ensure it is handled consistently with this Privacy Policy.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include:
The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We also recommend using a unique password for your Digiproxy account and enabling two-factor authentication where available.
Despite our best efforts, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event that we become aware of a security breach that affects your personal data, we will notify you in accordance with applicable laws.
We implement additional security measures specific to our proxy services, including:
In the event of a data breach that may compromise your personal information, we will:
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements in Middle East and other jurisdictions where we operate.
To determine the appropriate retention period for personal data, we consider:
Specific retention periods include:
In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes. This anonymized data may be used indefinitely without further notice to you for purposes such as:
Upon expiration of the retention period, we will securely delete or destroy your personal data using industry-standard methods. This includes:
You may request that we retain your data for a longer period in some circumstances (e.g., for legal claims). If you make such a request, we will retain your data for the period you specify unless prohibited by law.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
To exercise these rights, contact us using the information in Section 10. We'll respond within 30 days, or sooner if required by law. We may need to verify your identity before processing your request.
You won't be charged for accessing your personal data or exercising your rights. However, we may charge a reasonable fee or refuse requests that are:
We will inform you of any fees before proceeding with your request.
EU residents have additional rights under the GDPR, including:
We may not be able to fulfill your request if:
We will inform you of any limitations that apply to your request.
As a Middle Eastern company operating internationally, we may transfer your data to countries outside your residence, including the Middle East, USA, UK, and EU. These countries may have data protection laws that differ from those of your country.
For transfers to countries without an EU adequacy decision, we use additional measures such as:
By using our Services, you consent to these international transfers. We ensure all transfers comply with applicable data protection laws and implement appropriate technical and organizational measures to protect your data.
Where required by local laws, we may store certain data within specific jurisdictions. We will inform you if this applies to your data.
We regularly monitor the effectiveness of our data transfer mechanisms and will promptly adapt our practices if any issues are identified.
We strive to respond to all inquiries within 48 hours, and sooner for urgent matters.
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, and other factors. We'll notify you of significant changes through:
We encourage you to review this Policy regularly. Continued use of our Services after changes constitutes acceptance of the updated Policy.
For material changes affecting your rights or how we process your data, we'll seek your explicit consent where required by law. This may include:
We maintain an archive of previous versions of this Privacy Policy, which you can request by contacting us.
You can adjust your preferences for receiving updates about our Privacy Policy by contacting us or updating your account settings.
While we implement robust security measures, no method of data transmission or storage is 100% secure. We can't guarantee absolute security of your information.
You transmit personal information at your own risk. We're not responsible for circumvention of privacy settings or security measures on our Website or Services.
To the fullest extent permitted by law, we disclaim liability for any loss, damage, or injury resulting from:
In jurisdictions where limitation of liability for consequential or incidental damages isn't allowed, our liability shall be limited to the greatest extent legally permissible.
This limitation of liability does not affect any liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by our negligence or liability for fraud or fraudulent misrepresentation.
By providing information to us, you consent to the transfer and processing of your data in these countries. We ensure compliance with applicable data protection laws and implement appropriate safeguards, including:
For clients with specific data residency requirements, we offer options to store data in specific geographic locations. Please contact us for more information about these options and any associated costs.
As a proxy service provider, we collect and process additional data related to your use of our services:
We implement additional security measures specific to our proxy services, including:
We enforce specific restrictions on the use of our proxy services to maintain integrity and compliance:
This Privacy Policy shall be governed by and construed in accordance with the laws of Middle East, without regard to its conflict of law provisions. However, this will not deprive you of any mandatory consumer protections under the law of your country of residence, where applicable.
For users in the European Union, United Kingdom, and other jurisdictions with data protection laws, we comply with applicable legal requirements providing adequate protection for the transfer of personal data to countries outside of the EEA.
In the event of any disputes arising from or relating to this Privacy Policy or our data practices:
This Privacy Policy does not override any applicable national data privacy laws in countries where we operate.
Your feedback is always welcome and appreciated. If you have any questions, comments, or concerns about our Privacy Policy or practices, please contact us at:
We value your input as it helps us improve our services and ensure we meet our users' privacy expectations. When providing feedback:
We may use your feedback to:
If you have opted in to receive marketing communications from us, we may occasionally send you updates about changes to our Privacy Policy, new services, or other relevant information. You can opt-out of these communications at any time.
If you believe that we have not adhered to this Privacy Policy or if you have any questions or concerns about our privacy practices, please contact us as described in the Feedback section above.
We will make every reasonable effort to address your concerns and remedy any problems you bring to our attention. Our complaint handling process includes:
If you are not satisfied with our response, you may have the right to make a complaint to the privacy regulator or data protection authority in your jurisdiction.
For EU residents, you have the right to lodge a complaint with your local data protection authority if you believe that we have not complied with applicable data protection laws. Key authorities include:
For California residents, you can file a complaint with the California Attorney General's office if you believe your rights under the CCPA have been violated.
We are committed to resolving disputes in a fair and efficient manner. In some cases, we may suggest mediation or arbitration as alternative methods of dispute resolution. Any alternative dispute resolution process will be conducted in accordance with relevant laws and regulations.
We maintain records of all complaints received, our responses, and any actions taken. These records are regularly reviewed to identify any systemic or recurring problems that may need to be addressed.
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms and conditions. We encourage you to review this policy regularly as it may change from time to time.