This depends, If you still have access to the email address tied to your account, simply use our “Forgot Password” feature. If you aren’t receiving the reset email, check your spam folder or contact us directly so we can help.

If you’ve lost access to your email or 2FA, we’ll need to verify your identity in detail. We’ll ask specific questions about recent activity to ensure it’s really you before we restore your account. We take these precautions to protect your data and privacy.